Terms and conditions

Alfa East Ltd. is a company incorporated under the laws of Belize (hereinafter - "We") that offers mobile mobile top up services offered through the website https://www.alfatop.me (hereinafter - "Website"). You must agree to and accept the following ALFAtop terms and conditions (hereinafter "Terms and Conditions") in order to obtain or continue using our services.

IF YOU DO NOT AGREE TO THIS TERMS AND CONDITIONS, PLEASE DO NOT ACCESS OR USE OUR WEBSITE.

Our services

Our services allow you to top-up any mobile phone number with supported cryptocurrency. The full list of supported countries and available mobile phone operators can be found at https://www.alfatop.me/countries.

You choose your international prefix, enter mobile number you want to top-up and choose an operator, enter the amount to top-up, choose cryptocurrency you want to pay and make a payment.

In order to perform our services we will collect your personal details - mobile phone number and email address. Please note that you are fully responsible for correctness of you personal details. You agree that the information you provide to us is accurate and complete, and will be updated from time to time as need be. We will use this information solely for the customer service/support related matters and in any case will process it in accordance with our Privacy Policy.

You agree that you will not use our services to perform any type of illegal activity or take in any action that negatively affects our business and performance of the Website. We reserve the right to temporarily or permanently suspend your account or otherwise restrict your use of the Website if we suspect illegal activities or any violation.

Service fees

Services fees for our service are calculated after entering a valid mobile phone number based on price charts of various mobile phone operators. Indicated service fees represent the full amount due for the use of our services.

The exchange rate is determined at the time when your order is created. The exchange rate is ONLY valid for 15 minutes after order creation time. If you complete the payment within the allowed time, but the payment reaches us in more than 15 minutes, your order price will be recalculated to reflect the updated exchange rate at the moment of your order completion. When we will receive your payment, the top-up will be send to you. If you did not receive the top-up within 5 minutes please contact our Support Team and provide all needed information about order. You can see the history of all payments made via the service ALFAtop.me and top-ups' statuses.

All transactions are secure and made through our partners service – cryptocurrency payment processing system ALFAcoins. Please make sure you are sending the exact total amount otherwise overpaid amount will not be refunded.

Refunds

If you have any problems using our services and you would like to claim a refund please submit a ticket at the Website.

Please note that we do not provide refunds on failed transactions unless contacted by you. We may refuse you in granting a refund if your mobile number is invalid, blocked or has otherwise been rejected by your mobile phone operator.

Privacy protection

We carefully treat all personally identifiable information that we collect when you are on our Website. For more details please review and accept our Privacy Policy.

Choice of Law

This Agreement shall be governed by, subject to, and interpreted in accordance with Belize laws, without regard to conflict of laws principles. If you access our Website from any other jurisdiction you are fully responsible for complying with local regulations and laws.

Changes of Terms and Conditions

ALFAtop has the right to make changes to the Terms and Conditions at its own discretion. We will inform you on any changes by posting the updated Terms and Conditions on the Website. Your further use of our services represents your express consent with the new version of Terms and Conditions. If you do not agree with updated Terms and Condition please do not access and use our Website.

Limitation of liability

We provide no guarantee as to the performance or the uninterrupted availability of the services. The services are provided on an "as is", "as available" basis without warranties of any kind, either express or implied. We do not represent or warrant that the services and the information contained therein are accurate, complete, reliable, current or error-free. We will make reasonable efforts to ensure that transactions on ALFAtop are processed in a timely fashion, but makes no representations or warranties with respect to the amount of time needed to process such transactions. Any warranty or condition that would otherwise be implied in this agreement is excluded to the full extent permitted by the law.

We reserve the right to, at any point in time, discontinue providing services. We accept no liability for loss of profit, revenue, savings, any inconvenience or any type of other damage associated with or resulting from the use of our Website.

Limited license

We grant you a limited, nonexclusive, nontransferable license, subject to these Terms and Conditions, to access and use our services, and the content, materials, information, and functionality available in connection therewith solely for information, transactional, or other approved purposes as expressly permitted by us. Any other use of the services or content is expressly prohibited.

We own and retain the title, respective rights and interest to all intellectual property (patents, database rights, trademarks and service marks) utilized under or in connection with the Website and our services. No title to or ownership of any of the foregoing is granted or otherwise transferred to you or any other entity.

You may not copy, transmit, distribute, sell, resell, license, de-compile, reverse engineer, disassemble, modify, publish, participate in the transfer or sale of, create derivative works from, perform, display, incorporate into another website, or in any other way exploit any of the content in whole or in part for commercial or non-commercial purposes.

Customer support

If you have any issues, please browse our Help Topics at https://www.alfatop.me/help/categories. If you cannot find what you are looking for, please contact our Support Team by submitting a ticket at the Website. You need to be logged in to do this.